![]() ![]() In that scenario, the manager would then need to post the announcement to each team in a relevant channel. ![]() Take, for example, a call centre with 10 teams distributed through Slack - in that case it does not make sense for a manager to post updates for each team into the one channel when information for those teams could be highly specific (or even sensitive) to each team. Teams will often solve this through dedicated announcement channels, but these can quickly become generalised and require team members all being subscribed to that channel. One of the biggest challenges that managers face as their teams grow, is how to ensure that critical information and announcements are shared in the relevant locations where teams are expecting those announcements. They are using it as a hub of communication that requires information to be easily accessible, while still persistent. Most teams are using Slack for more than just direct messages to other users now.
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